All Systems Operational

Uptime over the past 90 days. View historical uptime.
Polar Analytics App Operational
90 days ago
100.0 % uptime
Today
Polar Pixel Operational
90 days ago
96.44 % uptime
Today
Activate (CAPI & Klaviyo Enrichment Flows) Operational
90 days ago
100.0 % uptime
Today
Schedules & Email Reports Operational
90 days ago
100.0 % uptime
Today
Data Pipeline Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
Klaviyo Operational
Facebook Ads Operational
Google Ads Operational
Google Analytics 4 Operational
Other connectors Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 21, 2025

No incidents reported today.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.

Aug 11, 2025
Meta/Facebook Data Incident — Ongoing
Postmortem - Read details
Aug 11, 22:20 UTC
Resolved - The incident is now resolved
Aug 11, 22:19 UTC
Update - Most data points should now be fixed, we are still monitoring results before closing out the incident completely.
Aug 11, 09:30 UTC
Monitoring - A fix has been implemented, we are monitoring the results
Aug 10, 07:49 UTC
Update - We found a fix and are currently rolling it out to all connectors. Thank you for your patience.
Aug 9, 16:32 UTC
Update - We are continuing to work on a fix with the Facebook Ads team, there was a change in how conversion data is pulled from Facebook Ads API. Thanks for your patience.
Aug 8, 22:10 UTC
Identified - The root cause has been identified; we are missing values for fb_pixel_purchases due to a change in the Facebook API structure. We are currently working on a fix and will keep you posted.
Aug 7, 12:29 UTC
Investigating - We’re currently experiencing an issue related to Meta, which may result in incomplete conversion data from Facebook starting July 28th.

What’s impacted:

- Conversion data from Meta may be incomplete: "Purchases", "Purchases Conversion Value" and all related metrics like Facebook ROAS.
- Spend, impressions, and other performance metrics are not affected

Our team is actively working on identifying the root cause, for now the data received from the API appears to be partial. There's no action needed on your end, your Facebook connector will remain connected, and your data will update automatically once the issue is resolved.

We’ll keep you informed as soon as we have more updates. Thank you for your patience!
Aug 6, 21:20 UTC
Aug 10, 2025
Aug 9, 2025
Aug 8, 2025
Aug 7, 2025
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